Privacy policy.

Last updated: 02/09/2026.

This Privacy Policy explains how Martinez Digital collects, uses, stores, and protects your personal information when you visit this website, contact me, create an account, purchase a service package, book a call, or otherwise interact with the site.

Martinez Digital is operated by Ben Martinez trading as Martinez Digital.

For questions about this Privacy Policy or how your personal information is handled, you can contact me at:

Email: ben@martinezdigital.co.uk
Business: Martinez Digital
Location: United Kingdom

1. Information I collect

I may collect personal information from you in the following ways.

When you visit this website

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:

  • Information about your browser, network, and device

  • Web pages you visited before coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs this data to run this website, protect its platform, and provide website services.

Website analytics

This website collects personal information to power Squarespace analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited before coming to this website

  • Your IP address

  • Details about your use of this website, such as clicks, internal links, pages visited, scrolling, searches, and timestamps

This information helps me understand website traffic, activity, and how visitors use the site.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that are downloaded to your device when you visit a website.

Necessary cookies are always used because they allow Squarespace, my website hosting platform, to securely serve this website to you.

Analytics and performance cookies may also be used to understand site traffic and activity. Where required, these cookies will only be used after you acknowledge or accept the cookie banner.

Third-party tools added to this website may also use cookies or similar technologies.

2. Contact forms and enquiries

When you submit information through a contact form or enquiry form on this website, I collect the information requested in the form so I can respond to your enquiry.

This may include:

  • Your name

  • Your email address

  • Your business name

  • Your phone number, if provided

  • The service you are interested in

  • Your message or project details

  • Any other information you choose to provide

This information may be processed through Squarespace, my website hosting provider, and may also be sent to my business email inbox.

3. Purchases, service packages, and customer accounts

If you purchase a service package through this website, I collect personal information needed to process your order and provide the service.

This may include:

  • Your name

  • Your email address

  • Your phone number

  • Your billing address

  • Details relating to your purchase

  • Payment history

  • Business details relevant to the service

  • Information connected to your customer account

If you create a customer account on this website, I collect personal information to support your checkout experience, manage your account, and provide customer service.

This information is shared with Squarespace, my website hosting and commerce provider, so that Squarespace can provide website, checkout, account, and order management services.

4. Invoices, proposals, estimates, and contracts

If I send you an invoice, proposal, estimate, or contract, I may collect and process information needed to prepare, manage, and complete the service agreement.

This may include:

  • Your name

  • Your email address

  • Your business name

  • Your phone number

  • Your billing details

  • Invoice details

  • Payment history

  • Project scope

  • Service requirements

  • Business information you provide

This information is used to manage the client relationship, provide services, issue invoices, collect payment, and keep appropriate business records.

6. Scheduling and calls

If you book a call or appointment through this website, I may collect personal information needed to complete the booking.

This may include:

  • Your name

  • Your email address

  • Your phone number

  • Details relating to your appointment

  • Any information you provide before the call

If Squarespace Scheduling or Acuity Scheduling is used, this information may be provided to Squarespace so they can provide online scheduling services.

7. Emails

I may send you emails about your enquiry, account, purchase, booking, invoice, or service.

These may include emails about:

  • Your customer account

  • Password resets or account updates

  • Purchases or payments

  • Payment plans or subscriptions

  • Invoices

  • Refunds

  • Service updates

  • Appointment bookings

  • Responses to enquiries

It may not be possible to unsubscribe from important service, account, order, or payment-related emails.

If you choose to subscribe to marketing emails, I may also send you occasional marketing updates. You can unsubscribe from marketing emails using the unsubscribe link at the bottom of the email.

Your contact information may be shared with Squarespace, my website and email service provider, so they can send emails on my behalf and help manage my relationship with you.

8. Fonts

This website may use font services provided by Google Fonts or Adobe Fonts.

To display the site properly, these third parties may receive personal information such as:

  • Information about your browser, network, or device

  • Information about this website and the page you are viewing

  • Your IP address

10. Third-party services

This website may use third-party services to operate, process payments, manage bookings, send emails, analyse website activity, or improve the user experience.

These may include:

  • Squarespace

  • Squarespace Payments

  • Stripe

  • Sift

  • Google Workspace

  • Google Fonts

  • Adobe Fonts

  • Google Places API, if address autocomplete is enabled at checkout

  • Squarespace Scheduling or Acuity Scheduling, if appointment booking is enabled

  • Email marketing or automation tools, if used

These providers may process your personal information in accordance with their own privacy policies.

11. Why I use your information

I use your personal information to:

  • Operate and secure this website

  • Respond to enquiries

  • Provide marketing services

  • Process purchases and payments

  • Manage customer accounts

  • Send order, account, payment, and service emails

  • Manage bookings and calls

  • Prepare proposals, estimates, contracts, and invoices

  • Improve this website and understand visitor activity

  • Comply with legal, tax, and accounting obligations

  • Send marketing emails where you have opted in

12. Lawful bases for using your information

Depending on the situation, I may use your personal information because:

  • It is necessary to perform a contract with you or take steps before entering into a contract

  • I have a legitimate interest in responding to enquiries, managing my business, improving my services, and protecting my website

  • You have given consent, for example for marketing emails or non-essential cookies

  • I need to comply with a legal obligation, such as tax or accounting requirements

You can withdraw consent at any time where consent is the lawful basis for processing.

13. How long I keep your information

I only keep personal information for as long as necessary for the purpose it was collected.

As a guide:

  • Enquiry information may be kept for as long as needed to respond and follow up

  • Customer account and order information may be kept while your account is active

  • Client, invoice, payment, and service records may be kept for legal, tax, accounting, and business record purposes

  • Marketing email data is kept until you unsubscribe or ask me to remove it

  • Cookie and analytics data is handled according to Squarespace and any relevant third-party tool settings

If you ask me to delete your information, I will do so where possible, unless I need to keep certain information for legal, tax, accounting, contractual, or legitimate business reasons.

14. Sharing your information

I do not sell your personal information.

I may share your personal information with trusted service providers where necessary to operate the website, process payments, provide services, manage bookings, send emails, issue invoices, or comply with legal obligations.

This may include:

  • Squarespace

  • Payment processors

  • Scheduling tools

  • Email providers

  • Professional advisers, such as accountants or legal advisers

  • Regulators or authorities where legally required

15. International data transfers

Some of the service providers used by this website may process personal information outside the United Kingdom.

Where this happens, I rely on those providers to use appropriate safeguards and comply with applicable data protection requirements.

16. Your rights

Depending on the circumstances, you may have rights over your personal information, including the right to:

  • Access the personal information I hold about you

  • Ask for inaccurate information to be corrected

  • Ask for your information to be deleted

  • Ask for the use of your information to be restricted

  • Object to certain uses of your information

  • Ask for your information to be transferred to another provider

  • Withdraw consent where consent is the lawful basis

To make a request, contact me at:

ben@martinezdigital.co.uk

You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator, if you are unhappy with how your personal information is handled.

17. Updates to this policy

I may update this Privacy Policy from time to time to reflect changes to my website, services, tools, or legal requirements.

The latest version will always be available on this website.